Frequently Asked Questions (FAQs)

We accept all major credit cards, PayPal and other digital payment methods.

Shipping times vary depending on your location. It usually takes 10-15 business days.

Yes, we ship worldwide. Please note that shipping costs and delivery times vary depending on the destination.

Yes, once your order has been shipped, you will receive a tracking number that you can use to track the status of your order at any time.

We offer a 30-day money back guarantee. If you are not satisfied with your purchase, you can return it within 30 days for a full refund.

Our customer service team is available via email, phone and live chat. Contact details can be found on our website.

Yes, all payments are 100% encrypted and secure. We use industry standard security measures to protect your information.

Yes, we offer a product warranty that covers defects in materials and workmanship. Please check the specific product page for detailed warranty information.

You can refer to our detailed size charts on each product page. If you are between sizes or need further assistance, our customer service team is happy to assist you.

Orders can be changed or cancelled within 24 hours of placing the order. Please contact customer service as soon as possible to make any changes.

shipment

Once your order has been shipped, you will receive an email with a tracking number. You can use this number to track the progress of your package directly on the courier's website.

We offer free shipping on all orders. There is no additional shipping charge regardless of order amount or destination. Enjoy shopping without any additional fees!

After placing your order, you should receive a confirmation email with your order number. Your order will usually be dispatched the same day, and you will receive a separate email with a tracking link to follow your package's journey. If you have not received this email, or the package status is unclear, please contact us for assistance. We are here to resolve any issues promptly!

returns

Return shipping costs are the customer's responsibility and vary depending on the courier and the country the package is being returned from. Please choose a reliable shipping method when returning items to us.

Absolutely! We want you to be completely satisfied with your purchase. You may return any item within 30 days of receipt for a full refund or exchange, provided it is in its original, unused condition.

While you can use any secure packaging, we recommend using the original packaging to ensure the item arrives to us safely.